user research: qualitative feedback
q: describe the obstacles you come across [within your workflow].
"[Obstacles] mainly occur when the current documentation system is not responding. Therapists have issues with notes getting lost. They also can't see other disciplines notes or look at previous therapy tracks, which provide us a lot of info"
q: how do you personalize goals for specific patients?
"A lot of patients have similar goals with minor differences, but custom goals are difficult to make and once they’re made, you can’t go back”
q: are the current tests relevant to meeting the goals? how can this improve?
“Very time-consuming. Questions are redundant and if you have ex. 13 patients in one day, you’re spending a lot of time writing the same things over and over again. The most complained about task.”
short term goal creation
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decrease time spent on goal creation while increasing goal accuracy.
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a catalog of suggested, optimal goals derived from our predicted algorithm.
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ensuring therapists had autonomy over the goal creation after the prediction was made.
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we created the ability to modify for special cases and favorite commonly used goals.
goals landing page
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a transparent way to track goal progression at ease across all disciplines.
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a clear visual representation of goal progressions that utilizes the predictive analytics algorithm.
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ensuring the goals across disciplines could be visually differentiated, tracked and correlated to the correct information displayed.
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creating a complimentary color palette to label each goal type and design simplified metrics for patients’ progression.